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starchland
17 Posts |
 Posted - 09/05/2006 : 18:01:48
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I believe I have aquired a defective unit Willem Dual Powered unit I have tried using different brands of chips, different power supplies, different computers and also different programs to try to burn and over this time span of serious troubleshooting I have been defeated by this unit. How can I go about getting my money back, I have done everything in my power to get this working and have been rewarded with defeat and my time wasted.
Torontoaccords.com |
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| Reply #1
ZLM
2947 Posts |
Posted - 09/06/2006 : 11:25:39
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What problem you found by H/W Test tab of software?
If you can confirm the unit is defective, then you can make a request to support@mcumall.com for the replacement or returning the unit, they will help you out. |
Edited by - ZLM on 09/06/2006 11:28:24 |
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| Reply #2
starchland
17 Posts |
Posted - 09/09/2006 : 12:08:12
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I have been trying to get this thing working for more than 2 months. I would like to get my money back and return this product. How do I prove to you that its defective?
Torontoaccords.com |
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| Reply #3
ZLM
2947 Posts |
Posted - 09/15/2006 : 11:05:09
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| You may need provide exact error message you got when you programming a chip. The support personal may let you do some extra testing. Once they got your feedbak and they believe the unit is broken, then they will accept the return. |
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Would Like to return my unit
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