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 True USB Willem Programmer (GQ-2X,3X,4X & GQ-4x4)
 voltage diagnostic fail
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craig6928

United Kingdom
16 Posts

Posted - 02/08/2013 :  06:20:41  Show Profile  Reply with Quote

hello can anyone help us out with a issue i got with a GQ-4X programmer.

it been sent back from mcumall to say its been modified
but its the same issue as before.

also the programmer is one day out of warranty

i paid nearly $70 dollars for delivery cost


the issue im having is that it failing on hardware and voltage diagnostic
so no chips can read in

i have re-downloaded the software and usb software

i tried different leads and also connected up another power unit

and as i last resort loaded up on another pc system


but it still remains faulty

below is the error

any help on this would be great




Please remove any chip from the ZIF socket!

*****************************
* Testing VCC Without Load *
*****************************
VCC 3.6V test failed, too low (code:0x33)
VCC 5V test failed, too low (code:0x43)
VCC 5.5V test passed (code:0x43)-
VCC 6.2V test failed, too low (code:0x6a)
VCC 6.5V test failed, too low (code:0xb2)
*****************************
* Testing VPP Without Load *
*****************************
VPP 3.6V/5V test passed (code:0x5)-
VPP 12V test passed (code:0x5)+
VPP 12.7V test passed (code:0x5)+
VPP 15V test passed (code:0x0)-
VPP 21V test passed (code:0xe)-
VPP 25V test passed (code:0x2)-
*****************************
* Test Completed *
*****************************
Reply #1

ZLM

2945 Posts

Posted - 02/08/2013 :  20:57:16  Show Profile  Reply with Quote
There is a software bug in Re6.20 when testing the voltage.

The bug causes voltage testing fail if no device selected. But if device is selected, then the voltage testing will be fine.


Try this Re.6.21 version:
http://www.mcumall.com/download/TrueUSBWillem/USBPrgSetup6.21.exe
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Reply #2

craig6928

United Kingdom
16 Posts

Posted - 02/10/2013 :  20:50:02  Show Profile  Reply with Quote
hello ZLM

i tried that version also

when you reset the programmer it read outs are different every time
in the voltages

i selected the pic16f872 to program
when i go to the voltage test it the same errors that comes up

with out this i can not program any pics

i got other programmers but they can only read hex files
and where all my files are bin.

is there a way to read them in the pickit 3 ?
or convert them direct to hex



any advice be great

thanks

Edited by - craig6928 on 02/10/2013 21:04:19
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Reply #3

craig6928

United Kingdom
16 Posts

Posted - 02/11/2013 :  06:18:28  Show Profile  Reply with Quote

when i got the programmer it was working 100%

but as it always ask you to download new version

this is where the issues started.

i need mcumall to sort this out for us :(

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Reply #4

craig6928

United Kingdom
16 Posts

Posted - 02/11/2013 :  06:19:18  Show Profile  Reply with Quote
this is the message i get


ID CHECK FAILED ("290000")


PLEASE CHECK DEVICE TYPE CHIPS ORIENTATION AND PIN CONTACT

SOME OEM CHIPS MAY HAVE COMPATIBLE CHIP ID CONTINUE


WHEN WRITE TO CHIP THE SAME MESSAGE COMES UP AGAIN

and also it looks like it erases the chip



Some OEM chips may have compatible chip ID
Continue?
Yes
ID check skipped
Writing... Code
Elapsed time: 40.59 seconds.
Device write completed OK
ID check failed.("290000")
Please check device type, chip's orientation and pin contact.
Some OEM chips may have compatible chip ID
Continue?
Yes
ID check skipped
Writing... Data
Elapsed time: 0.01 seconds.
Device write completed OK
ID check failed.("290000")
Please check device type, chip's orientation and pin contact.
Some OEM chips may have compatible chip ID
Continue?
Yes
ID check skipped
Writing... User ID
Elapsed time: 0.00 seconds.
Device write completed OK
ID check failed.("290000")
Please check device type, chip's orientation and pin contact.
Some OEM chips may have compatible chip ID
Continue?
Yes
ID check skipped
Verifying... Code
Verify Failed, Address=0x000002, Device=0x00, Buffer=0x2A
Verify Failed
Elapsed time: 2.24 seconds.



CHECK DATA ON CHIP


ID check failed.("290000")
Please check device type, chip's orientation and pin contact.
Some OEM chips may have compatible chip ID
Continue?
Yes
ID check skipped
Verifying... Code
Verify Failed, Address=0x000002, Device=0x00, Buffer=0x2A
Verify Failed
Elapsed time: 2.90 seconds.
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Reply #5

craig6928

United Kingdom
16 Posts

Posted - 02/11/2013 :  06:58:22  Show Profile  Reply with Quote


first photo is the id check error

h**p://imageshack.us/photo/my-images/28/snap20130211143909002id.png


second photo is of what version of programmer

h**p://imageshack.us/photo/my-images/94/photoofprogrammerandsof.png


third photo is the voltage check fail

h**p://imageshack.us/photo/my-images/23/photooftesthardwarevolt.png


i have tried and downloaded the older version same thing





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Reply #6

ZLM

2945 Posts

Posted - 02/11/2013 :  11:00:10  Show Profile  Reply with Quote
Looks like some problem with your hardware.
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