Author |
Topic |
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ze7
14 Posts |
Posted - 05/13/2017 : 05:08:10
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My GQ-4X stopped working after just a few programmed IC
Tried fresh Install of different OS versions
Programmer is detected by windows, driver installs ok but USBProg hangs when triyng to get hardware version from programmer. Actualy status bar shows something like HW - , Software 6.38
Is there any way of reflash firmware ? where can i get it ?
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Reply #1
anniel
2572 Posts |
Posted - 05/13/2017 : 07:29:36
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On the same computer that it worked before? Try another USB cable and another USB port. |
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Reply #2
ze7
14 Posts |
Posted - 05/13/2017 : 09:48:31
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different computeres, OS, etc...
how can i force firmware update/reflash ? |
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Reply #3
anniel
2572 Posts |
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Reply #4
ze7
14 Posts |
Posted - 05/14/2017 : 02:46:46
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Thanks ;)
Already did that! Being out of warranty period it looks nothing done!!
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Reply #5
ze7
14 Posts |
Posted - 05/15/2017 : 05:34:40
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Anyone had success reflashing firmware? Is it possible? |
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Reply #6
ze7
14 Posts |
Posted - 05/15/2017 : 05:38:42
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Anyone had success reflashing firmware? Is it possible? |
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Reply #7
anniel
2572 Posts |
Posted - 05/15/2017 : 12:03:36
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Yes, if you need it, it ca be sent by email. |
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Reply #8
ze7
14 Posts |
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Reply #9
danmarq
11 Posts |
Posted - 05/16/2017 : 10:53:00
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Hello guys, i have exactly the same problem with my GQ-4x , yesterday i format my computer and try different OS, but nothing solved.
Can you send me too the firmware please ?
My email chedenial@gmail.com
ze7, Could you fix it?
Kind regards |
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Reply #10
ze7
14 Posts |
Posted - 05/16/2017 : 11:15:51
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Not yet...I'm afraid it won't be easy |
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Reply #11
danmarq
11 Posts |
Posted - 05/17/2017 : 08:45:24
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Do you know where is the firmware located?
I will buy another GQ-4x , i need it for finish some works (no works finished= no money)
I will try to extract the firmware and rewrite old GQ-4x |
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Reply #12
ze7
14 Posts |
Posted - 05/18/2017 : 08:59:11
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No idea!! Better send it back to support. I personally won't do that because I'm in Europe and they want it back to the US :(
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Reply #13
danmarq
11 Posts |
Posted - 05/18/2017 : 10:11:23
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Me too, ship is expensive , too much . I am from Argentina :/ |
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Reply #14
supervizeur
462 Posts |
Posted - 06/04/2017 : 09:33:14
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Did you solve your problem? |
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Reply #15
anniel
2572 Posts |
Posted - 06/12/2017 : 04:40:25
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quote: Originally posted by supervizeur
Did you solve your problem?
We'll never know. |
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Reply #16
supervizeur
462 Posts |
Posted - 06/12/2017 : 08:20:08
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quote: Originally posted by anniel
quote: Originally posted by supervizeur
Did you solve your problem?
We'll never know.
Probably. |
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Reply #17
danmarq
11 Posts |
Posted - 06/27/2017 : 16:45:37
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Yes , i buyed another programmer -.-
i checked all components on pcb , are all ok... i think is a firmware trouble. |
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Reply #18
anniel
2572 Posts |
Posted - 07/03/2017 : 12:23:20
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quote: Originally posted by danmarq
Yes , i buyed another programmer -.-
i checked all components on pcb , are all ok... i think is a firmware trouble.
Same? |
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Reply #19
supervizeur
462 Posts |
Posted - 07/09/2017 : 08:19:40
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quote: Originally posted by danmarq
Yes , i buyed another programmer -.-
i checked all components on pcb , are all ok... i think is a firmware trouble.
Did you manage to copy the firmware? |
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Reply #20
MaskenZ
4 Posts |
Posted - 07/13/2017 : 01:44:55
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Did you try another USB cable and USB port? |
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Reply #21
ZLM
2945 Posts |
Posted - 07/14/2017 : 14:48:47
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Many faked programmer from China have same issue. So, do not buy from China.
The latest software is Re7.11 so far. |
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Reply #22
anniel
2572 Posts |
Posted - 07/15/2017 : 06:26:03
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quote: Originally posted by MaskenZ
Did you try another USB cable and USB port?
Good advice. |
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Reply #23
anniel
2572 Posts |
Posted - 07/15/2017 : 06:31:49
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quote: Originally posted by ZLM
Many faked programmer from China have same issue. So, do not buy from China.
The latest software is Re7.11 so far.
Hi ZLM.
Any pointers to spot fakes? Appart of a China seller.
Would you have A/B pictures?
I suppose the GQ-5X will also be a target for counterfeiters, if not already. |
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Reply #24
supervizeur
462 Posts |
Posted - 08/03/2017 : 06:12:38
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quote: Originally posted by ZLM
Many faked programmer from China have same issue. So, do not buy from China.
+1 China makes fake everything.
New mantra "do not buy from China" |
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Reply #25
supervizeur
462 Posts |
Posted - 08/03/2017 : 06:13:20
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quote: Originally posted by anniel
quote: Originally posted by ZLM
Many faked programmer from China have same issue. So, do not buy from China.
The latest software is Re7.11 so far.
Hi ZLM.
Any pointers to spot fakes? Appart of a China seller.
Would you have A/B pictures?
I suppose the GQ-5X will also be a target for counterfeiters, if not already.
+1 |
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Reply #26
ze7
14 Posts |
Posted - 08/16/2017 : 09:56:56
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quote: Originally posted by supervizeur
quote: Originally posted by ZLM
Many faked programmer from China have same issue. So, do not buy from China.
+1 China makes fake everything.
New mantra "do not buy from China"
Do not buy from China nor from mcumall;)
Mine is original and no firmware provided. Only solution send it back and pay shipping plus taxes |
Edited by - ze7 on 08/16/2017 10:04:16 |
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Reply #27
anniel
2572 Posts |
Posted - 09/15/2017 : 05:23:38
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quote: Originally posted by supervizeur
quote: Originally posted by ZLM
Many faked programmer from China have same issue. So, do not buy from China.
+1 China makes fake everything.
New mantra "do not buy from China"
+1 |
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Reply #28
anniel
2572 Posts |
Posted - 09/15/2017 : 05:27:03
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quote: Originally posted by ze7
quote: Originally posted by supervizeur
quote: Originally posted by ZLM
Many faked programmer from China have same issue. So, do not buy from China.
+1 China makes fake everything.
New mantra "do not buy from China"
Do not buy from China nor from mcumall;)
Mine is original and no firmware provided. Only solution send it back and pay shipping plus taxes
Do you know of a MCUMall competitor that pays shipping? |
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Reply #29
ze7
14 Posts |
Posted - 10/02/2017 : 08:49:30
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Trying to send it back (need RMA) but no answer from support.
PS: to Mr anniel...I'm trying to get my problem solved...do you mind stop posting useless messages ? |
Edited by - ze7 on 10/02/2017 08:52:14 |
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Reply #30
anniel
2572 Posts |
Posted - 10/03/2017 : 03:28:18
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quote: Originally posted by ze7
My GQ-4X stopped working after just a few programmed IC
quote: Originally posted by ze7
Being out of warranty period it looks nothing done!!
quote: Originally posted by ze7
Better send it back to support. I personally won't do that because I'm in Europe and they want it back to the US
quote: Originally posted by ze7
Trying to send it back (need RMA) but no answer from support.
You seem quite confuse. Is it a new GQ-4X with just a few programmed IC or is it out of warranty? Do you want to send it or not? Why would you need a RMA if it's out of warranty?
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Reply #31
ze7
14 Posts |
Posted - 10/03/2017 : 04:32:41
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FYI I need a RMA or whatever reference i can use to track it and avoid it ends lost in your trash can!
If you are part of mcumall, you should introduce yourself as one. In that case, you should address to your clients more politely.
keep your nice work doing nothing to help !
I hope those messages can help new clients! |
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Reply #32
anniel
2572 Posts |
Posted - 10/03/2017 : 14:43:14
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quote: Originally posted by ze7
FYI I need a RMA or whatever reference i can use to track it and avoid it ends lost in your trash can!
FYI "A return merchandise authorization (RMA) ... during the product's warranty period." source: https://en.wikipedia.org/wiki/Return_merchandise_authorization
quote: Originally posted by ze7
If you are part of mcumall, you should introduce yourself as one. In that case, you should address to your clients more politely.
I have nothing to do with MCUMall except being a satisfied customer.
quote: Originally posted by ze7
keep your nice work doing nothing to help !
You are welcome.
quote: Originally posted by ze7
I hope those messages can help new clients!
I can see you are a troll trying to get the firmware free of charge to help your Chinese forgers friends. |
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Reply #33
anniel
2572 Posts |
Posted - 10/03/2017 : 14:44:58
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quote: Originally posted by ze7
FYI I need a RMA or whatever reference i can use to track it and avoid it ends lost in your trash can!
If you are part of mcumall, you should introduce yourself as one. In that case, you should address to your clients more politely.
keep your nice work doing nothing to help !
I hope those messages can help new clients!
http://www.mcumall.com/comersus/store/comersus_StopPiracy.asp |
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Reply #34
ze7
14 Posts |
Posted - 10/04/2017 : 03:19:34
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is this really happening ? being insulted buy a company representative ??? xenophobic insults ???? LOL
It was bought from a Spanish company that bought it from you!! are you ok with Spanish people (not Mexicans, Spanish from Spain) ?
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34727 bytes |
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Reply #35
anniel
2572 Posts |
Posted - 10/04/2017 : 03:56:32
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quote: Originally posted by ze7
is this really happening ? being insulted buy a company representative ??? xenophobic insults ???? LOL
It was bought from a Spanish company that bought it from you!! are you ok with Spanish people (not Mexicans, Spanish from Spain) ?
Xenophobic? You don't like Mexicans?
quote: Originally posted by ze7
Image Insert:
34727 bytes
Did you buy from one of those?
Chiptuners www.chiptuners.es administracion@chiptuners.es Incopia2 papelmatica sl www.incopia2.com
www.masquellaves.com Tlf: 637331309 Email: info@masquellaves.com
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Reply #36
ZLM
2945 Posts |
Posted - 10/08/2017 : 07:42:25
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ze7, I think it is time to write email to support@mcumall.com ask for the support/help. They can help you accordingly. |
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Reply #37
ZLM
2945 Posts |
Posted - 10/08/2017 : 07:43:08
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Thanks to anniel for all replies.
ze7, I think it is time to write email to support@mcumall.com ask for the support/help. They can help you accordingly.
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Reply #38
danmarq
11 Posts |
Posted - 12/16/2017 : 18:10:39
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I writed email to support@mcumall.com but they never answer me , my willem broken is original. |
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Reply #39
anniel
2572 Posts |
Posted - 12/17/2017 : 06:17:47
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quote: Originally posted by danmarq
I writed email to support@mcumall.com but they never answer me , my willem broken is original.
If you got no answer maybe your address goes to the spam folder. |
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Reply #40
ZLM
2945 Posts |
Posted - 12/17/2017 : 08:41:03
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It looks like your programmer has been more than three years and passed one year factory warranty period.
You still can send it back for the service and pay some service fee and shipping.
Please write all of those three emails, MCUmall replies all emails.
support@mcumall.com sales@mcumall.com order@mcumall.com
even you can send emails to gqelectronicsllc.com too.
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Reply #41
Daphan
Brazil
1 Posts |
Posted - 04/18/2023 : 06:29:46
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Hello friend! Were you able to solve your problem with the GQ-4X programmer?
Do you have the firmwire of it so I can try to update mine to see if it comes back to life?
email: amarquesg@hotmail.com
Thanks!
quote: Originally posted by danmarq
Hello guys, i have exactly the same problem with my GQ-4x , yesterday i format my computer and try different OS, but nothing solved.
Can you send me too the firmware please ?
My email chedenial@gmail.com
ze7, Could you fix it?
Kind regards
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