Delivery Information
Note** As the situation caused by the coronavirus (COVID-19) quickly evolves, shipping services delay is to be expected.
General
The product will be shipped within ten business days after receiving the payment
We ship internationally via shipping companies: Canada Post, FedEx, USPS, DHL, UPS
Destination-Canada
All products to Canada are shipped from BC, Canada.
Estimation Delivery Time Reference
|
Canada Post Expedited Parcel |
Canada Post Xpresspost |
Domestic destination |
3 -7 business days |
2-5 business days (on-time guaranty) |
We also ship via couriers FedEx if necessary.
Destination - USA
All products are shipped from BC, Canada or Seattle USA.
Estimation Delivery Time Reference
|
Canada Post Expedited Parcel |
Canada Post Xpresspost |
Ship from BC, Canada |
3 -7 business days |
2-5 business days (on-time guaranty) |
|
USPS Priority Mail |
USPS First Class Mail |
Ship from Seattle, USA |
2 – 3 business days |
5 -15 business days |
We also ship via couriers like UPS, FedEx if necessary
Destination-- International (other than USA and Canada)
All products are shipped either from BC, Canada or Seattle USA
Shipping Services Reference
Shipping Service |
DHL |
Canada Xpresspost EMS |
USPS First Class +Register |
with tracking |
Yes |
Yes |
Yes |
with insurance |
No |
Yes |
No |
Estimate delivery time |
One to three weeks |
3 to 8 business days |
Two weeks or more |
On-time guaranty |
Yes |
Yes |
No |
Please note: Xpresspost service is not available to some countries, for those countries, the international air parcel service will be used instead. the postage is the same and it takes a longer time than Xpresspost.
An extra fee can be applied if insurance is needed.
Buyer Own Shipping Carrier Account
If buyers use their own shipping carrier account, a handling fee $8 will be applied.