MCUmall EPROM BIOS Chip Burner Forum
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 True USB Willem Programmer (GQ-2X,3X,4X & GQ-4x4)
 GQ-4X - USB Device Not Recognized... Help!
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root

3 Posts

Posted - 06/09/2010 :  03:52:18  Show Profile  Reply with Quote
Hi,

I have a GQ-4X eprom programmer which I bought ~4-5 months ago from ebay user mcumall_electronics_inc. It worked fine until this morning, today I plugged it in to my pc and pc says that "USB Device Not Recognized"... I tried reinstall drivers and software, use another pc, different USB cable, but I get the same error message from pc... even USBprg software says "Did not get response from programmer. Demo only."

Any help on that?

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Reply #1

davevani@yahoo.com

3 Posts

Posted - 06/09/2010 :  08:16:50  Show Profile  Reply with Quote
Having the same problem, with new install. Tried uninstall, reinstall, code downloaded from website - no help. I need this fixed ASAP, have contract job counting on having working programmer.
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Reply #2

davevani@yahoo.com

3 Posts

Posted - 06/09/2010 :  08:53:51  Show Profile  Reply with Quote
The device is failing to enumerate itself to the system, so Windows doesn't know what driver to load. Dump from usbview:

Device Descriptor:
bcdUSB: 0x0000
bDeviceClass: 0x00
bDeviceSubClass: 0x00
bDeviceProtocol: 0x00
bMaxPacketSize0: 0x00 (0)
idVendor: 0x0000
idProduct: 0x0000
bcdDevice: 0x0000
iManufacturer: 0x00
iProduct: 0x00
iSerialNumber: 0x00
bNumConfigurations: 0x00

ConnectionStatus: DeviceFailedEnumeration
Current Config Value: 0x00
Device Bus Speed: Low
Device Address: 0x00
Open Pipes: 0

A typical device (in this case, an IBM mouse):
Device Descriptor:
bcdUSB: 0x0200
bDeviceClass: 0x00
bDeviceSubClass: 0x00
bDeviceProtocol: 0x00
bMaxPacketSize0: 0x08 (8)
idVendor: 0x04B3 (IBM Corporation)
idProduct: 0x310B
bcdDevice: 0x0160
iManufacturer: 0x00
iProduct: 0x00
iSerialNumber: 0x00
bNumConfigurations: 0x01

ConnectionStatus: DeviceConnected
Current Config Value: 0x01
Device Bus Speed: Low
Device Address: 0x03
Open Pipes: 1

Endpoint Descriptor:
bEndpointAddress: 0x81 IN
Transfer Type: Interrupt
wMaxPacketSize: 0x0004 (4)
bInterval: 0x0A
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Reply #3

root

3 Posts

Posted - 06/09/2010 :  09:34:21  Show Profile  Reply with Quote
we both has same problem

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Reply #4

ZLM

2945 Posts

Posted - 06/10/2010 :  16:35:33  Show Profile  Reply with Quote
change a computer and change a USB cable to try again.
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Reply #5

root

3 Posts

Posted - 06/14/2010 :  11:18:33  Show Profile  Reply with Quote
quote:
Originally posted by ZLM

change a computer and change a USB cable to try again.



I tried to do that few days, but I get same results: "USB Device Not Recognized"... HELP!
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Reply #6

ZLM

2945 Posts

Posted - 06/14/2010 :  13:31:06  Show Profile  Reply with Quote
I think you need to send the programmer back for the exchange. Contact support@mcumall.com for assistant.
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