MCUmall EPROM BIOS Chip Burner Forum - Would Like to return my unit

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Would Like to return my unit

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starchland

17 Posts

Posted - 09/05/2006 : 18:01:48

I believe I have aquired a defective unit Willem Dual Powered unit I have tried using different brands of chips, different power supplies, different computers and also different programs to try to burn and over this time span of serious troubleshooting I have been defeated by this unit. How can I go about getting my money back, I have done everything in my power to get this working and have been rewarded with defeat and my time wasted.

Torontoaccords.com

Reply #1

ZLM

2945 Posts

Posted - 09/06/2006 : 11:25:39

What problem you found by H/W Test tab of software?

If you can confirm the unit is defective, then you can make a request to support@mcumall.com for the replacement or returning the unit, they will help you out.

Edited by - ZLM on 09/06/2006 11:28:24

Reply #2

starchland

17 Posts

Posted - 09/09/2006 : 12:08:12

I have been trying to get this thing working for more than 2 months. I would like to get my money back and return this product. How do I prove to you that its defective?

Torontoaccords.com

Reply #3

ZLM

2945 Posts

Posted - 09/15/2006 : 11:05:09

You may need provide exact error message you got when you programming a chip. The support personal may let you do some extra testing. Once they got your feedbak and they believe the unit is broken, then they will accept the return.

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